In the event of rain Jump 4 Joy's policy is that a customer can cancel the delivery and not lose your deposit, you have until the day before your rental, by 12:00pm to cancel without losing your deposit.
If the customer elects to accept the units they understand that there is NO REFUND.
If it does rain the units are still usable. Jump 4 Joy recommends, that in light rain or showers that most of our units are covered and it's fine for kids to jump. If the rain becomes heavy, and it becomes very windy, have the kids exit the unit and unplug it. Go inside and wait for the rain to quit. The units will accumulate water (it will bubble at the seams, this is normal) so have an adult or teen go inside the unit with a towel and dry out the unit and its ready for use again.
Please leave the unit inflated until the driver arrives to pick it up. In case of high winds, please have children exit the jumper and turn it off. You will find the switch on the blower. High winds are very dangerous!
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